Our Commitment To Data Security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
To protect your personal information online, we use SLL encryption on all data to and from our website. You can check the security validity by clicking the padlock icon that appears in the URL line of your browser.
Information We Collect
When you place an order on our website www.LuckyStrikeNYC.com, we collect the following information in order to fulfil your order and contact you should a query arise: your name, your address, your email address, and your phone number.
When subscribing to our newsletter, we collect the following information in order to send you the products and features we believe may be most relevant: your email address.
Information We Do Not Collect
We never collect credit or debit card information as we use a third party payment processor to handle this information securely. None of your credit/debit card information is stored anywhere on our website.
How Your Information Is Used
We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with any outside third parties except to the extent necessary to fulfil that order.
We use the information you provide about someone else when placing an order, or purchasing a gift card, only to ship the product and to confirm delivery. We do not share this information with outside third parties except to the extent necessary to fulfil that order.
You can sign up to receive updates on our latest products and features via email on our website. You can always unsubscribe from our newsletter at any time.
Who Your Information Is Shared With
As an independent brand, we do not, and will not, sell any of your personal data to any third party including your name, address, email address, or credit card information.
Our Commitment To Children's Privacy
We never collect or maintain information on our website from those we actually know are under the age of 13, and no part of our website is structured to attract anyone under the age of 13. By placing an order or submitting your details to us, you are confirming that you are over the age of 13.
- Website functionality cookies which allow you to navigate the website and use our features, such as “Add to Cart”.
- Website analytics cookies which allow us to measure and analyze how our customers use the website, to improve both its functionality and your shopping experience.
- Targeting or advertising cookies which are used to deliver ads that are relevant to you. They also limit the number of times that you see an ad and help us measure the effectiveness of our marketing campaigns.
By using our website, you agree to us placing cookies on your device and accessing them when you visit our website in the future. You can delete any cookies already on your computer within your device’s browser. Please note that by deleting or disabling future cookies, your user experience may be affected and you might not be able to take advantage of certain functions of our website that are designed to give you the best user experience.
If you have any questions or feedback regarding this statement, you can contact us at Support@LuckyStrikenyc.com.
Accessing Or Correcting Your Information
We want to make sure that your personal information is accurate and up to date. You can update your details at any time by contacting Support@LuckyStrikenyc.com
You have the right to request a copy of the information that we hold about you. If you would like a copy, please contact us at Support@LuckyStrikenyc.com. For security, and to protect your privacy, we will take reasonable steps to verify your identity before granting access or making corrections.
We may change this policy from time to time to ensure it is up to date with current European data protection laws, so please check back regularly.
This page was updated on August 29, 2018.
Terms & Conditions
Lower East LLC ("Luckystrikenyc.com") advises you to review the following basic rules that govern the use of our Site (the “Agreement”). Please note that your use of our Site constitutes your agreement to follow and be bound by this Agreement.
Invalid Shipping Addresses
We are unable to ship domestically and / or internationally to P.O./APO/FPO boxes.
Duty, VAT and Other Fees
Duty (or customs tariffs) is set by the destination country customs authorities and is determined based on a combination of the country of origin or manufacturing of the goods being purchased and the classification of that merchandise in accordance with a harmonized system adopted and used by the countries that our e-commerce partner, PayPal, supports. Check your local customs authority website for the latest updates on Value Added Tax (VAT) rates, customs tariffs and other fees. Lower East LLC holds no responsibility for fees that are subjected by international authorities.
Risk of Loss
All products purchased from the website are transported and delivered to you by an independent carrier not affiliated with, or controlled by, Lower East LLC. Title to the products purchased on the website, as well as the risk of loss for such products, passes to you when Lower East LLC delivers these items to the carrier.
We do not currently accept online returns and exchanges internationally. For more information, please contact Support@luckystrikenyc.com
All materials, including images, illustrations, designs, icons, photographs, and written and other materials that are part of this Site (collectively, the “Contents”) are copyrights, trademarks, trade dress and/or other intellectual property owned, controlled or licensed by Luckystrikenyc.com, or, as otherwise noted, are the intellectual property of Luckystrikenyc.com’s vendors and or suppliers. The Site as a whole is protected by copyright and trade dress, all worldwide rights, titles and interests in and to which are owned by Luckystrikenyc.com. The Luckystrikenyc.com mark and other marks appearing at this Site are the trademarks of Luckystrikenyc.com, its vendors and or suppliers.
Use Of Content
This Site and all its Contents are intended solely for personal use. You may download or copy the Contents and other downloadable materials displayed on the Site for your personal use only. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying. Except as noted above, you may not reproduce, publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of or exploit in any way, in whole or in part, any of the Contents or the Site.
Occasionally there may be information on our Site that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order).
We have made every effort to display as accurately as possible the colors of our products that appear at the Site. However, we cannot guarantee that your monitor's display of any color will be accurate.
Luckystrikenyc.com provides the materials on this site “as is” without warranties of any kind, either express or implied, including without limitation, warranties of title, implied warranties of merchantability, fitness for a particular purpose or non-infringement of intellectual property. Luckystrikenyc.com may modify the Content at any time without notice to you. We are not responsible for any damage to your computer, software, modem, telephone or other property resulting from your use of our Site. You further acknowledge that Luckystrikenyc.com shall not be liable for any damages or any kind related to your use of this site.
Lucky Strike NYC protects the privacy and confidentiality of member information by encrypting all data that is entered into the online forms.
This is accomplished by using the industry standard SSL (Secure Socket Layer), and setting up a protected area (secure.waepa.org) on the Lucky Strike NYC website.
It's easy to tell when the web site you are viewing is using an encrypted connection. If the connection is encrypted, the lock icon in the lower-right corner of the Browser/Navigator window is locked. If the connection is not encrypted, the lock icon is unlocked. You can also look at the browser URL Address line and check that the URL starts with https: (as opposed to the normal http: (note the "s" at the end indicating "Secure"), for example https://secure.waepa.org vs. http://www.waepa.org)
Because the Lucky Strike NYC forms are in an area with a higher level of protection (and using encryption), web browsers may (depending on their security settings), display various warning and security messages. It is normally advised to click OK or Yes when you see these messages on the Lucky Strike NYC site. If you have additional questions or concerns please contact Lucky Strike NYC.
Lucky Strike NYC collects personal data from visitors to the website who use the online store. Lucky Strike NYC does not share this information with third parties and will only use it for internal purposes. Lucky Strike NYC may use your contact information to send you news about product launches, events or other updates we deem relevant. You may opt out of these updates by following the unsubscribe link at the bottom of digital email communications or by contacting Support@Luckystrikenyc.com
Should any provision of this Agreement be held to be void, invalid, unenforceable or illegal by a court, such provision shall be valid and enforceable to the extent permitted by law or the applicable rules or bylaws, and the validity and enforceability of the other provisions shall not be affected thereby. Failure of Luckystrikenyc.com to enforce any provision of this Agreement shall not constitute or be construed as a waiver of such provision or of the right to enforce such provision.
This Agreement shall be construed in accordance with the laws of the State of New York, without regard to any conflict of law provisions. In any action arising under this Agreement, you consent to the jurisdiction and venue of the state and/or federal courts of the State of New York, County of Manhattan and/or the New York City.
Please contact our customer service team with any questions.
Monday - Friday, 10AM - 5PM Eastern Standard Time (EST)